The early days
I’ve always had a fascination for improving efficiencies and processes.
I started in B2C sales as a record shop owner and a band manager, which is where I began to see the need to utilise technology.
From there I worked within a Big Four firm advising predominantly public-sector bodies on efficiency and process improvement.
Farnell Clarke is born
From day one I had a desire for Farnell Clarke to be a different kind of accounting firm.
Back in 2008 I saw an opportunity to utilise technology to drive efficiency and change the way accounting services could be delivered to our clients. As a result, we were one of the first 100% cloud accounting practices globally back in 2009.
Without doing that, Farnell Clarke would not be the company it is today, and it would certainly not have grown by 30% year-on-year for the last decade.
Why does any of this matter?
I’ve been where you are. I’ve faced the challenges of building a digital practice, and having tried most things over the last 10 years, I’m keen to share the lessons learned.
People often comment on my enthusiasm and willingness to support. That’s because I have a truly unique insight into how a firm can successfully leverage technology for growth.
I have however also realised it is simply not about tech alone. We have to combine the perfect balance of people, process and technology to streamline what we do and use that time to focus on building amazing client experience.